Tender Details
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| Particulars | Details |
|---|---|
| Title |
Call Centre Service Per Seat Basis Standard Call Center Setup (On Prim); Offsite
|
| Description |
|
| Organisation | Department of Health and Family Welfare | Ministry of Health and Family Welfare |
| Tender Id | GEM/2023/B/3859426 |
|
Reference Number |
- |
| Tender Fee | - |
| EMD | - |
| Tender Value | 2 Crore |
| Place | |
| Link |
View Original Tender Notice
https://gem.gov.in/ |
| Start Date | August 23, 2023 19:14 |
| End Date |
Expired
15/09/2023
Expired 1123 days ago |
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Award of Contract & Bid Results
Awarded Contractor / Winner
GERMANIUM TECHNOLOGIES LIMITED
Contract Value
324013996.8
Tender Status:
active
Additional Information:
Average Turn Over of Last 3 Years: 500 Lakhs
Experience with Gov. Required: Years
Project Experience Required: Yes
Buyer Name:
Alok Mathur
Ministry:
Ministry Of Health And Family Welfare
Department:
Department Of Health And Family Welfare
Organisation:
Central Health Service Ministry Of Health And Family Welfare
Technical Evaluation Results
| S.No. | Seller Name | Participated On | EMD Status | Status |
|---|---|---|---|---|
| 1 | AYUDA SOLUTIONS PRIVATE LIMITED | 15-09-2023 16:38:22 | Registered with designated Agency / Authority | Disqualified |
| 2 | BPO CONVERGENCE PRIVATE LIMITED | 15-09-2023 14:52:18 | Registered with designated Agency / Authority | Disqualified |
| 3 | CYFUTURE INDIA PRIVATE LIMITED | 14-09-2023 19:18:23 | Offline upload | Qualified |
| 4 | DIGITECH CALL SYSTEM PRIVATE LIMITED | 15-09-2023 16:34:26 | Start-up | Disqualified |
| 5 | DR I T M LIMITED | 15-09-2023 16:56:59 | Offline upload | Disqualified |
| 6 | GERMANIUM TECHNOLOGIES LIMITED | 15-09-2023 16:40:14 | Registered with designated Agency / Authority | Qualified |
| 7 | INSIGHT CUSTOMER CALL SOLUTIONS LIMITED | 15-09-2023 14:04:30 | Offline upload | Qualified |
| 8 | NSB BPO SOLUTIONS PRIVATE LIMITED | 15-09-2023 16:56:58 | Registered with designated Agency / Authority | Disqualified |
| 9 | TECHNOTASK BUSINESS SOLUTIONS PRIVATE LIMITED | 15-09-2023 16:01:56 | Start-up | Disqualified |
| 10 | WE WIN LIMITED | 15-09-2023 13:50:33 | Registered with designated Agency / Authority | Disqualified |
| 11 | ZIQITZA HEALTH CARE LIMITED | 15-09-2023 14:42:52 | Turnover >= 500 Cr. | Qualified |
Financial Evaluation Results
| S.No. | Seller Name | Offered Item | Total Price | Rank |
|---|---|---|---|---|
| 1 | GERMANIUM TECHNOLOGIES LIMITED | Item Categories : Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite | 335949120.00 | H1 |
| 2 | CYFUTURE INDIA PRIVATE LIMITED | Item Categories : Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite | 197993203.20 | H2 |
| 3 | ZIQITZA HEALTH CARE LIMITED | Item Categories : Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite | 351336960.00 | H3 |
| 4 | INSIGHT CUSTOMER CALL SOLUTIONS LIMITED | Item Categories : Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite | 224976960.00 | H4 |
Ordered Items & Contract Pricing
| Service | Category Name | Ordered Quantity | Price |
|---|---|---|---|
| Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite | Call Centre Service - Per Seat Basis | 208 | ₹ 324013996.800 |
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