Closed 19 Aug 2024

Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite

Department of Financial Services | Ministry of Finance

Tender value: ₹2 Crore

Original notice

This tender closed on 19 Aug 2024. 9 tenders like it are open now.

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Tender details

Tender ID: GEM/2024/B/5213333
Reference number: –
Organisation: Department of Financial Services | Ministry of Finance
Location: –
Bids open: 29 Jul 2024, 10:16 AM
Bids close: 19 Aug 2024, 4:00 PM
Tender value: ₹2 Crore
EMD: –
Tender fee: –

Source: https://bidplus.gem.gov.in/all-bids

Award of Contract & Bid Results

Awarded Contractor / Winner

CYFUTURE INDIA PRIVATE LIMITED

Contract Value

23238259.2

Tender Status: active

Additional Information: Average Turn Over of Last 3 Years: 1350 Lakhs Experience with Gov. Required: Years Project Experience Required: Yes

Buyer Name: Mrutyunjaya Naik

Ministry: Ministry Of Finance

Department: Department Of Financial Services

Organisation: Small Industries Development Bank Of India (sidbi)

Technical Evaluation Results

S.No.	Seller Name	Participated On	EMD Status	MSE/MII Status	Status
1	CYFUTURE INDIA PRIVATE LIMITED	22-08-2024 13:08:56	Offline upload	N/A	Qualified
2	EUREKA OUTSOURCING SOLUTIONS PRIVATE LIMITED	22-08-2024 12:22:56	Offline upload	N/A	Disqualified
3	GTI INFOTEL PRIVATE LIMITED	22-08-2024 15:16:25	Registered with designated Agency / Authority	MSE	Disqualified
4	IMPERATIVE BUSINESS VENTURES LIMITED	22-08-2024 15:58:44	Registered with designated Agency / Authority	MSE	Disqualified
5	ONE POINT ONE SOLUTIONS LIMITED	22-08-2024 15:01:09	MSE	MSE	Qualified
6	VGM CONSULTANTS PRIVATE LIMITED	20-08-2024 15:33:30	Registered with designated Agency / Authority	MSE	Qualified

Financial Evaluation Results

S.No.	Seller Name	Offered Item	Total Price	Rank
1	CYFUTURE INDIA PRIVATE LIMITED	Item Categories : Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite	29047824.00	L1
2	VGM CONSULTANTS PRIVATE LIMITED	Item Categories : Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite	42480360.00	L2
3	ONE POINT ONE SOLUTIONS LIMITED( MSE Social Category:General )	Item Categories : Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite	1132092000.00	L3

Ordered Items & Contract Pricing

Service	Category Name	Ordered Quantity	Price
Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite	Call Centre Service - Per Seat Basis	15	₹ 23238259.200

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