Tender Details
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| Particulars | Details |
|---|---|
| Title |
Call Centre Service Per Seat Basis Standard Call Center Setup (On Prim); Offsite
|
| Description |
|
| Organisation | BANKING SECTOR | Ministry of Finance |
| Tender Id | GEM/2024/B/4634715 |
|
Reference Number |
- |
| Tender Fee | - |
| EMD | - |
| Tender Value | 2 Crore |
| Place | |
| Link |
View Original Tender Notice
https://bidplus.gem.gov.in/all-bids |
| Start Date | February 17, 2024 23:23 |
| End Date |
Expired
16/03/2024
Expired 940 days ago |
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Award of Contract & Bid Results
Awarded Contractor / Winner
XPLORE-TECH SERVICES PRIVATE LIMITEDALTRUIST TECHNOLOGIES PRIVATE LIMITEDQUESS C...
Tender Status:
active
Additional Information:
Average Turn Over of Last 3 Years: 50000 Lakhs
Experience with Gov. Required: Years
Project Experience Required: No
Buyer Name:
Rachel John
Ministry:
Ministry Of Finance
Department:
Banking Sector
Organisation:
Bank Of Baroda
Technical Evaluation Results
| S.No. | Seller Name | Participated On | EMD Status | MSE/MII Status | Status |
|---|---|---|---|---|---|
| 1 | ALTRUIST TECHNOLOGIES PRIVATE LIMITED | 26-03-2024 13:26:23 | Offline upload | N/A | Qualified |
| 2 | FOCUS BUSINESS SOLUTION LIMITED | 26-03-2024 15:36:51 | MSE | MSE | Disqualified |
| 3 | ISON BPO INDIA PRIVATE LIMITED | 26-03-2024 16:57:22 | Offline upload | N/A | Disqualified |
| 4 | QUESS CORP LIMITED | 26-03-2024 17:35:04 | Turnover >= 500 Cr. | N/A | Qualified |
| 5 | VAISHNAVI MANAGEMENT PRIVATE LIMITED | 26-03-2024 16:14:29 | Registered with designated Agency / Authority | MSE | Disqualified |
| 6 | VINAMRA MANAGEMENT PRIVATE LIMITED | 12-03-2024 15:50:18 | Central / State PSUs | MSE | Disqualified |
| 7 | XPLORE-TECH SERVICES PRIVATE LIMITED | 26-03-2024 16:09:38 | Offline upload | N/A | Qualified |
Financial Evaluation Results
| S.No. | Seller Name | Offered Item | Total Price | Rank |
|---|---|---|---|---|
| 1 | XPLORE-TECH SERVICES PRIVATE LIMITED | Item Categories : Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite | 597888000.00 | L1 (40%) |
| 2 | ALTRUIST TECHNOLOGIES PRIVATE LIMITED | Item Categories : Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite | 628702560.00 | L2 (30%) |
| 3 | QUESS CORP LIMITED | Item Categories : Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite | 22830111360.00 | L3 (30%) |
Ordered Items & Contract Pricing
| Service | Category Name | Ordered Quantity | Price |
|---|---|---|---|
| Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite | Call Centre Service - Per Seat Basis | 160 | ₹ 239155200.000 |
| Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite | Call Centre Service - Per Seat Basis | 120 | ₹ 179366400.000 |
| Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite | Call Centre Service - Per Seat Basis | 120 | ₹ 179366400.000 |
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