Tender Details

Particulars Details
Title
Custom Bid For Services Irctc Customer Contact Center
Description
Organisation Railways Public Sector Undertakings | Ministry of Railways
Tender Id GEM/2023/B/4377794
Reference
Number
-
Tender Fee -
EMD -
Tender Value 2 Crore
Place
Link
View Original Tender Notice

https://gem.gov.in/

Start Date January 01, 2024 18:44
End Date
Expired 30/01/2024

Expired 987 days ago

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Award of Contract & Bid Results

Awarded Contractor / Winner

UBONA TECHNOLOGIES PRIVATE LIMITED

Contract Value

146237

Tender Status: active
Additional Information: Average Turn Over of Last 3 Years: Lakhs Experience with Gov. Required: Years Project Experience Required: No
Buyer Name: Dharmendra Kumar Meena
Ministry: Ministry Of Railways
Department: Railways Public Sector Undertakings
Organisation: Indian Railway Catering And Tourism Corporation Limited

Technical Evaluation Results

S.No. Seller Name Participated On EMD Status MSE/MII Status Status
1 ALANKIT ASSIGNMENTS LIMITED 06-02-2024 14:56:01 Offline upload N/A Disqualified
2 ARMSOFTECH PRIVATE LIMITED 06-02-2024 10:57:27 Registered with designated Agency / Authority MSE Disqualified
3 CORPONE STAFFING SOLUTIONS PRIVATE LIMITED 06-02-2024 13:42:03 Registered with designated Agency / Authority N/A Disqualified
4 CYFUTURE INDIA PRIVATE LIMITED 06-02-2024 13:44:07 Offline upload N/A Disqualified
5 EBIXCASH GLOBAL SERVICES PRIVATE LIMITED 03-02-2024 19:28:45 Offline upload N/A Disqualified
6 FIVE SPLASH INFOTECH PRIVATE LIMITED 30-01-2024 12:56:35 Offline upload N/A Qualified
7 GTI INFOTEL PRIVATE LIMITED 30-01-2024 13:51:29 Registered with designated Agency / Authority MSE Disqualified
8 IMPERATIVE BUSINESS VENTURES LIMITED 06-02-2024 13:19:35 Registered with designated Agency / Authority MSE Disqualified
9 INSIGHT CUSTOMER CALL SOLUTIONS LIMITED 06-02-2024 11:56:47 Offline upload N/A Disqualified
10 SHARDA FOOD SPECIALITIES 30-01-2024 14:50:58 Registered with designated Agency / Authority MSE Disqualified
11 TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED 06-02-2024 14:49:13 Turnover >= 500 Cr. N/A Disqualified
12 UBONA TECHNOLOGIES PRIVATE LIMITED 06-02-2024 11:42:13 Offline upload N/A Qualified
13 WE WIN LIMITED 06-02-2024 14:23:14 Offline upload N/A Qualified

Financial Evaluation Results

S.No. Seller Name Offered Item Total Price Rank
1 UBONA TECHNOLOGIES PRIVATE LIMITED Item Categories : Custom Bid for Services - IRCTC Customer Contact Center 146237.00 L1
2 WE WIN LIMITED Item Categories : Custom Bid for Services - IRCTC Customer Contact Center 148857.00 L2
3 FIVE SPLASH INFOTECH PRIVATE LIMITED Item Categories : Custom Bid for Services - IRCTC Customer Contact Center 230329746.00 L3

Ordered Items & Contract Pricing

Service Category Name Ordered Quantity Price
Custom Bid for Services - IRCTC Customer Contact Center Custom Bid for Services 1 ₹ 146237.000
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