Tender Details

Particulars Details
Title
Call Centre Service Per Connect Minute Basis Standard Call Center Setup (On Prim); Offsite
Description
Organisation NA | Ministry of Electronics and Information Technology
Tender Id GEM/2023/B/3687768
Reference
Number
-
Tender Fee -
EMD -
Tender Value 2 Crore
Place
Link
View Original Tender Notice

https://gem.gov.in/

Start Date July 14, 2023 18:40
End Date
Expired 10/08/2023

Expired 1164 days ago

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Award of Contract & Bid Results

Awarded Contractor / Winner

DIGITECH CALL SYSTEM PRIVATE LIMITEDNSB BPO SOLUTIONS PRIVATE LIMITED

Tender Status: active
Additional Information: Average Turn Over of Last 3 Years: 5350 Lakhs Experience with Gov. Required: Years Project Experience Required: No
Buyer Name: Pankaj Khurana
Ministry: Ministry Of Electronics And Information Technology
Department: Na
Organisation: Unique Identification Authority Of India (uidai)

Technical Evaluation Results

S.No. Seller Name Participated On EMD Status Status
1 COGENT E-SERVICES LIMITED 10-08-2023 11:59:39 Offline upload Qualified
2 CONNEQT BUSINESS SOLUTIONS LIMITED 10-08-2023 12:03:50 Turnover >= 500 Cr. Qualified
3 DIGITECH CALL SYSTEM PRIVATE LIMITED 10-08-2023 12:45:06 Start-up Qualified
4 DR I T M LIMITED 10-08-2023 11:55:25 Offline upload Disqualified
5 FIVE SPLASH INFOTECH PRIVATE LIMITED 10-08-2023 10:54:48 Registered with designated Agency / Authority Disqualified
6 IENERGIZER IT SERVICES PRIVATE LIMITED 09-08-2023 22:11:50 Turnover >= 500 Cr. Qualified
7 INSIGHT CUSTOMER CALL SOLUTIONS LIMITED 10-08-2023 13:03:35 Offline upload Disqualified
8 NSB BPO SOLUTIONS PRIVATE LIMITED 08-08-2023 22:12:08 Registered with designated Agency / Authority Qualified
9 RADICAL MINDS TECHNOLOGIES PRIVATE LIMITED 09-08-2023 17:41:52 Registered with designated Agency / Authority Disqualified
10 TECH MAHINDRA LIMITED 09-08-2023 10:23:44 Turnover >= 500 Cr. Disqualified
11 VISION PLUS SECURITY CONTROL PRIVATE LIMITED 10-08-2023 12:44:58 Registered with designated Agency / Authority Qualified
12 Y.T.INFOCOM PRIVATE LIMITED 10-08-2023 13:53:14 MSE Disqualified

Ordered Items & Contract Pricing

Service Category Name Ordered Quantity Price
Call Centre Service - Per Connect Minute Basis - Standard call center setup (On Prim); Offsite Call Centre Service - Per Connect Minute Basis 6321524 ₹ 703206329.800
Call Centre Service - Per Connect Minute Basis - Standard call center setup (On Prim); Offsite Call Centre Service - Per Connect Minute Basis 4214349 ₹ 468804182.800
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