Tender Details

Particulars Details
Title
Call Centre Service Per Seat Basis Standard Call Center Setup (On Prim); Onsite,Call Centre Ser
Description
Organisation Department of Electronics and Information Technology | Ministry of Electronics and Information Technology
Tender Id GEM/2024/B/5265903
Reference
Number
-
Tender Fee -
EMD -
Tender Value -
Place
Link
View Original Tender Notice

https://bidplus.gem.gov.in/all-bids

Start Date August 09, 2024 17:05
End Date
Expired 19/08/2024

Expired 788 days ago

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Award of Contract & Bid Results

Awarded Contractor / Winner

CYFUTURE INDIA PRIVATE LIMITED

Contract Value

17207107.2

Tender Status: active
Additional Information: Average Turn Over of Last 3 Years: 600 Lakhs Experience with Gov. Required: Years Project Experience Required: Yes
Buyer Name: Madhu Mahajan
Ministry: Ministry Of Electronics And Information Technology
Department: Department Of Electronics And Information Technology
Organisation: National Informatics Centre (nic)

Technical Evaluation Results

S.No. Seller Name Participated On EMD Status Status
1 ALANKIT ASSIGNMENTS LIMITED 16-08-2024 18:19:40 Registered with designated Agency / Authority Disqualified
2 CYFUTURE INDIA PRIVATE LIMITED 19-08-2024 15:20:43 Offline upload Qualified
3 GTI INFOTEL PRIVATE LIMITED 29-08-2024 13:25:50 Registered with designated Agency / Authority Disqualified
4 INSIGHT CUSTOMER CALL SOLUTIONS LIMITED 19-08-2024 13:59:13 Offline upload Qualified
5 MILDAIN SOLUTIONS LLP 16-08-2024 18:15:48 Registered with designated Agency / Authority Disqualified

Financial Evaluation Results

S.No. Seller Name Offered Item Total Price Rank
1 CYFUTURE INDIA PRIVATE LIMITED Item Categories : Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite,Call Centre Ser 17207107.20 H1
2 INSIGHT CUSTOMER CALL SOLUTIONS LIMITED Item Categories : Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite,Call Centre Ser 17740800.00 H2

Ordered Items & Contract Pricing

Service Category Name Ordered Quantity Price
Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite Call Centre Service - Per Seat Basis 20 ₹ 6052824.000
Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite Call Centre Service - Per Seat Basis 12 ₹ 11154283.200
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