Call Centre Service Per Seat Basis Cloud Based Call Center Solution; Onsite

Particulars	Details
Title	Call Centre Service Per Seat Basis Cloud Based Call Center Solution; Onsite
Description
Organisation	Department of Posts \| Ministry of Communications
Tender Id	GEM/2023/B/3627781
Reference Number
Tender Fee
EMD
Tender Value
Place
Link	View Original Tender Notice https://gem.gov.in/
Start Date	June 30, 2023 16:47
End Date	Expired 10/07/2023 Expired 1090 days ago Search Similar tenders?

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Tender Result

Tender Status: Active

Additional Information: Average Turn Over of Last 3 Years: Lakhs Experience with Gov. Required: Years Project Experience Required: No

Buyer Details

Name: Dharmesh Gagneja

Address: Dharmesh Gagneja,[email protected],282001,India,AGRA,O/o PMG Agra Region, Agra HPO Compound, Agra,0562-2254190-,UTTAR PRADESH

Ministry: Ministry Of Communications

Department: Department Of Posts

Organisation: Department Of Posts

Office Address: Office Of Chief Postmaster General Uttar Pradesh Circle Lucknow

Technical Evaluation

S.No.	Seller Name	Participated On	EMD Status	MSE/MII Status	Status
1	DIGITECH CALL SYSTEM PRIVATE LIMITED	07-07-2023 10:58:12	MSE	MSE	Qualified
2	GTI INFOTEL PRIVATE LIMITED	08-07-2023 17:00:59	Registered with designated Agency / Authority	N/A	Qualified
3	ILEADS AUXILIARY SERVICES PRIVATE LIMITED	03-07-2023 14:27:31	Start-up	N/A	Qualified
4	SQC INDIA	01-07-2023 18:09:53	MSE	MSE	Qualified
5	SUBOHI TELESERVICES LLP	08-07-2023 17:22:37	MSE	MSE	Qualified
6	SVK INDUSTRIES PRIVATE LIMITED	10-07-2023 01:52:31	MSE	MSE	Qualified

Financial Evaluation

S.No.	Seller Name	Offered Item	Total Price	Rank
1	SVK INDUSTRIES PRIVATE LIMITED( MSE Social Category:General )	Item Categories : Call Centre Service - Per Seat Basis - Cloud based call center solution; Onsite	828000.00	L1
2	DIGITECH CALL SYSTEM PRIVATE LIMITED( MSE Social Category:General )	Item Categories : Call Centre Service - Per Seat Basis - Cloud based call center solution; Onsite	4788000.00	L2
3	GTI INFOTEL PRIVATE LIMITED	Item Categories : Call Centre Service - Per Seat Basis - Cloud based call center solution; Onsite	5536800.00	L3
4	SUBOHI TELESERVICES LLP( MSE Social Category:General )	Item Categories : Call Centre Service - Per Seat Basis - Cloud based call center solution; Onsite	8407440.00	L4
5	ILEADS AUXILIARY SERVICES PRIVATE LIMITED	Item Categories : Call Centre Service - Per Seat Basis - Cloud based call center solution; Onsite	9396000.00	L5
6	SQC INDIA( MSE Social Category:General )	Item Categories : Call Centre Service - Per Seat Basis - Cloud based call center solution; Onsite	11664000.00	L6

Contract Details

Service	Category Name	Ordered Quantity	Price
Call Centre Service - Per Seat Basis - Cloud based call center solution; Onsite	Call Centre Service - Per Seat Basis	20	₹ 828000.000

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