Tender Details

Particulars Details
Title
Custom Bid For Services Hiring Of Services For Setting Up And Maintaining Customer Care Call Cen
Description
Organisation GAIL India Limited | Ministry of Petroleum and Natural Gas
Tender Id GEM/2024/B/4546471
Reference
Number
Tender Fee
EMD
Tender Value
Place
Link
View Original Tender Notice

https://bidplus.gem.gov.in/all-bids

Start Date January 29, 2024 20:31
End Date
Expired 19/02/2024

Expired 839 days ago

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Tender Result
Tender Status: Active
Additional Information: Average Turn Over of Last 3 Years: Lakhs Experience with Gov. Required: Years Project Experience Required: No
Buyer Details
Name: Mukesh Kumar Verma
Address: Mukesh Kumar Verma,[email protected],5TH FLOOR EAST BLOCK MECON BUILDING DORANDA RANCHI 834002,RANCHI,JHARKHAND,834002,India
Ministry: Ministry Of Petroleum And Natural Gas
Department: Gail India Limited
Organisation: Gail India Limited
Office Address: East Block Mecon Building Doranda Ranchi
Technical Evaluation
S.No. Seller Name Participated On EMD Status MSE/MII Status Status
1 ALANKIT ASSIGNMENTS LIMITED 19-02-2024 14:48:27 Registered with designated Agency / Authority MSE Disqualified
2 AWADH SECURITY SERVICES 19-02-2024 14:22:03 Registered with designated Agency / Authority MSE Disqualified
3 CYFUTURE INDIA PRIVATE LIMITED 19-02-2024 15:27:58 Offline upload N/A Qualified
4 INSIGHT CUSTOMER CALL SOLUTIONS LIMITED 19-02-2024 14:48:24 Offline upload N/A Qualified
5 MICA EDUCATIONAL COMPANY PRIVATE LIMITED 19-02-2024 14:11:49 Registered with designated Agency / Authority MSE Qualified
6 PACE COMPUTER SERVICES 16-02-2024 18:46:33 Registered with designated Agency / Authority MSE Qualified
7 PATIO DIGITAL PRIVATE LIMITED 19-02-2024 12:35:08 Registered with designated Agency / Authority MSE Disqualified
Financial Evaluation
S.No. Seller Name Offered Item Total Price Rank
1 CYFUTURE INDIA PRIVATE LIMITED Item Categories : Custom Bid for Services - HIRING OF SERVICES FOR SETTING UP AND MAINTAINING CUSTOMER CARE CALL CEN 12467370.24 L1
2 PACE COMPUTER SERVICES Item Categories : Custom Bid for Services - HIRING OF SERVICES FOR SETTING UP AND MAINTAINING CUSTOMER CARE CALL CEN 13321728.00 L2
3 MICA EDUCATIONAL COMPANY PRIVATE LIMITED Item Categories : Custom Bid for Services - HIRING OF SERVICES FOR SETTING UP AND MAINTAINING CUSTOMER CARE CALL CEN 13651372.80 L3
4 INSIGHT CUSTOMER CALL SOLUTIONS LIMITED Item Categories : Custom Bid for Services - HIRING OF SERVICES FOR SETTING UP AND MAINTAINING CUSTOMER CARE CALL CEN 30429274.00 L4

Contract Details

Contract Status:
Order Accepted
Seller:
PACE COMPUTER SERVICES
Buyer Designation:
CH MGR
Buying Mode:
Bid/RA
Contract Date:
2024-05-17 20:39:00 +0530
Contract Amount:
12467370.24
Service Category Name Ordered Quantity Price
Custom Bid for Services - HIRING OF SERVICES FOR SETTING UP AND MAINTAINING CUSTOMER CARE CALL CENTRE FOR GAILS SIX CGDS FOR A PERIOD OF 2 YEARS refer SCC SOW and SOR for detailed breakup Custom Bid for Services 1 ₹ 12467370.240
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