Tender Details
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| Particulars | Details |
|---|---|
| Title |
Custom Bid For Services Hiring Of Services For Setting Up And Maintaining Customer Care Call Cen
|
| Description |
|
| Organisation | GAIL India Limited | Ministry of Petroleum and Natural Gas |
| Tender Id | GEM/2024/B/4546471 |
|
Reference Number |
- |
| Tender Fee | - |
| EMD | - |
| Tender Value | - |
| Place | |
| Link |
View Original Tender Notice
https://bidplus.gem.gov.in/all-bids |
| Start Date | January 29, 2024 20:31 |
| End Date |
Expired
19/02/2024
Expired 965 days ago |
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Award of Contract & Bid Results
PACE COMPUTER SERVICES
12467370.24
Technical Evaluation Results
| S.No. | Seller Name | Participated On | EMD Status | MSE/MII Status | Status |
|---|---|---|---|---|---|
| 1 | ALANKIT ASSIGNMENTS LIMITED | 19-02-2024 14:48:27 | Registered with designated Agency / Authority | MSE | Disqualified |
| 2 | AWADH SECURITY SERVICES | 19-02-2024 14:22:03 | Registered with designated Agency / Authority | MSE | Disqualified |
| 3 | CYFUTURE INDIA PRIVATE LIMITED | 19-02-2024 15:27:58 | Offline upload | N/A | Qualified |
| 4 | INSIGHT CUSTOMER CALL SOLUTIONS LIMITED | 19-02-2024 14:48:24 | Offline upload | N/A | Qualified |
| 5 | MICA EDUCATIONAL COMPANY PRIVATE LIMITED | 19-02-2024 14:11:49 | Registered with designated Agency / Authority | MSE | Qualified |
| 6 | PACE COMPUTER SERVICES | 16-02-2024 18:46:33 | Registered with designated Agency / Authority | MSE | Qualified |
| 7 | PATIO DIGITAL PRIVATE LIMITED | 19-02-2024 12:35:08 | Registered with designated Agency / Authority | MSE | Disqualified |
Financial Evaluation Results
| S.No. | Seller Name | Offered Item | Total Price | Rank |
|---|---|---|---|---|
| 1 | CYFUTURE INDIA PRIVATE LIMITED | Item Categories : Custom Bid for Services - HIRING OF SERVICES FOR SETTING UP AND MAINTAINING CUSTOMER CARE CALL CEN | 12467370.24 | L1 |
| 2 | PACE COMPUTER SERVICES | Item Categories : Custom Bid for Services - HIRING OF SERVICES FOR SETTING UP AND MAINTAINING CUSTOMER CARE CALL CEN | 13321728.00 | L2 |
| 3 | MICA EDUCATIONAL COMPANY PRIVATE LIMITED | Item Categories : Custom Bid for Services - HIRING OF SERVICES FOR SETTING UP AND MAINTAINING CUSTOMER CARE CALL CEN | 13651372.80 | L3 |
| 4 | INSIGHT CUSTOMER CALL SOLUTIONS LIMITED | Item Categories : Custom Bid for Services - HIRING OF SERVICES FOR SETTING UP AND MAINTAINING CUSTOMER CARE CALL CEN | 30429274.00 | L4 |
Ordered Items & Contract Pricing
| Service | Category Name | Ordered Quantity | Price |
|---|---|---|---|
| Custom Bid for Services - HIRING OF SERVICES FOR SETTING UP AND MAINTAINING CUSTOMER CARE CALL CENTRE FOR GAILS SIX CGDS FOR A PERIOD OF 2 YEARS refer SCC SOW and SOR for detailed breakup | Custom Bid for Services | 1 | ₹ 12467370.240 |
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