Call Centre Service Per Seat Basis Cloud Based Call Center Solution; Offsite,Call Centre Servic

Particulars	Details
Title	Call Centre Service Per Seat Basis Cloud Based Call Center Solution; Offsite,Call Centre Servic
Description
Organisation	RURAL ELECTRIFICATION Corporation Limited \| Ministry of Power
Tender Id	GEM/2024/B/5132026
Reference Number	-
Tender Fee	-
EMD	-
Tender Value	2 Crore
Place
Link	View Original Tender Notice https://bidplus.gem.gov.in/all-bids
Start Date	July 06, 2024 03:27
End Date	Expired 15/07/2024 Expired 826 days ago Search Similar tenders?

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Please refer bid document

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Award of Contract & Bid Results

Call centre service - per seat basis - cloud based call center solution onsite

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Call centre service - per seat basis - cloud based call center solution onsite with setup

Call centre service - per seat basis - standard call center setup (on prim) offsite

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Hiring of professionals for cloud, network and security - solutioning/requirement analysis related roles network solution architect 1 year and less than 3 years

Appointment of a call centre agency for providing a ai-based voice bot solution, centralized customer service call centre (cscc) bijli suvidha kendra (bsk) to uhbvn customers

Track-i - sitc and operationalization of the ai cloud,track-ii - sitc of dc infra non-it in epc mode with o and m,track-ii - sicbo of the ai cloud it infrastructure,any other services, allied works etc.,any other items, component etc. required to complete the solution.

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