Tender Details

About Tender

📞 Procurement Opportunity: Call Centre Service 📞 The Ministry Of Finance, On Behalf Of The Banking Sector, Is Seeking Proposals For A Call Centre Service On A Per Seat Basis. The Solution Should Include A Cloud Based Call Center System With The Option For Onsite Support. 🗓️ Proposal Submission Deadline: April 20, 2024, 7:00 Pm Interested Vendors Must Provide Detailed Proposals That Address The Technical And Operational Requirements Of The Banking Sector, Ensuring Seamless Integration And Support For Customer Service Operations. Keywords: Call Centre Service, Cloud Based Solution, Banking Sector, Ministry Of Finance, Procurement, Customer Service, Onsite Support
Particulars Details
Title
Call Centre Service Per Seat Basis Cloud Based Call Center Solution; Onsite
Description
Organisation BANKING SECTOR | Ministry of Finance
Tender Id GEM/2024/R/330159
Reference
Number
Tender Fee
EMD
Tender Value
Place
Link
View Original Tender Notice

https://bidplus.gem.gov.in/all-bids

Start Date April 20, 2024 00:30
End Date
Expired 20/04/2024

Expired 804 days ago

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Tender Result
Tender Status:
Additional Information: Average Turn Over of Last 3 Years: 100 Lakhs Experience with Gov. Required: Years Project Experience Required: Yes
Buyer Details
Name: Neetan Kumar
Address: Neetan Kumar,[email protected],J&K Grameen Bank, Near Fruit Complex, Narwal, Jammu,JAMMU,JAMMU & KASHMIR,180006,India,979-7127377-
Ministry: Ministry Of Finance
Department: Banking Sector
Organisation: Jk Grameen Bank
Office Address: Gad Head Office J And K Grameen Bank Narwal Jammu
Financial Evaluation
S.No. Seller Name Offered Item Total Price Rank
1 CYFUTURE INDIA PRIVATE LIMITED Item Categories : Call Centre Service - Per Seat Basis - Cloud based call center solution; Onsite 4622850.31 L1
2 DIGITECH CALL SYSTEM PRIVATE LIMITED Item Categories : Call Centre Service - Per Seat Basis - Cloud based call center solution; Onsite 4644863.88 L2

Contract Details

Contract Status:
Fullfillment in Progress Order Completed Order Completed Order Completed Order Accepted Order Completed Order Completed Order Cancelled Fullfillment in Progress Order Cancelled Order Completed Order Paid Fullfillment in Progress Order Cancelled Order Cancelled Order Completed Order Completed Order Cancelled Order Completed
Seller:
NIYURA TECHNOLOGIES PRIVATE LIMITEDNEXTGENT T TRADING COMPANYGLOBAL LINK TRADERSNATIONAL INDUSTRIESYoung RetailMPRS BIOLOGICAL PRIVATE LIMITEDHANUMAN TRADERSB P ENTERPRISES PalamS K EnterprisesJigar Stationers & ComputersLATEST DEVICES PRIVATE LIMITEDNITIRAJ ENGINEERS LIMITEDDEV INDRA ENTERPRISESCHADHA TRADERSVinod Trading CompanySHREE KRISHNA ENTERPRISESCOMPUTER HELPSWASTIK ENTERPRISES
Buyer Designation:
Higher Grade ClerkBUYERAssistant Manager ITAssistant DirectorSub InspectorIncharge QMSLower Grade ClerkBUYERHigher Grade ClerkIncharge Quarter Master Store NicobarBUYERAdministrative AssistantIncharge QMS SP D SAHigher Grade ClerkHIGHER GRADE CLERKStore KeeperIncharge Quarter Master Store NicobarBUYERIncharge Quarter Master Store Nicobar
Buying Mode:
DirectDirectDirectDirectDirectDirectBid/RADirectDirectDirectDirectBid/RADirectDirectDirectDirectDirectDirectDirect
Contract Date:
2018-03-21 15:35:00 +0530
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