Tender Details
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| Particulars | Details |
|---|---|
| Title |
Call Centre Service Per Seat Basis Cloud Based Call Center Solution; Offsite
|
| Description |
|
| Organisation | Department of Administrative Reforms and Public Grievances (DARPG) | Ministry of Personnel Public Grievances and Pensions |
| Tender Id | GEM/2024/B/5096518 |
|
Reference Number |
|
| Tender Fee | |
| EMD | |
| Tender Value | 2 Crore |
| Place | |
| Link |
View Original Tender Notice
https://bidplus.gem.gov.in/all-bids |
| Start Date | July 15, 2024 23:51 |
| End Date |
Expired
05/08/2024
Expired 692 days ago |
Tender Support
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Tender Result
Tender Status:
Active
Additional Information:
Average Turn Over of Last 3 Years: 160 Lakhs
Experience with Gov. Required: Years
Project Experience Required: Yes
Buyer Details
Name:
Rishi Raj
Address:
Rishi Raj,[email protected],Department of Administrative Reforms and Public Grievances Room No 524 Sardar Patel Bhawan NEW DELHI,NEW DELHI,DELHI,110001,India,011-23401490-490
Ministry:
Ministry Of Personnel Public Grievances And Pensions
Department:
Department Of Administrative Reforms And Public Grievances (darpg)
Organisation:
National Conference On E-governance
Office Address:
New Delhi
Technical Evaluation
| S.No. | Seller Name | Participated On | EMD Status | Status |
|---|---|---|---|---|
| 1 | ALANKIT ASSIGNMENTS LIMITED | 21-09-2024 18:35:43 | Registered with designated Agency / Authority | Disqualified |
| 2 | ALTRUIST TECHNOLOGIES PRIVATE LIMITED | 15-09-2024 20:56:44 | Offline upload | Disqualified |
| 3 | CALL2CUSTOMERS CALL CENTER PRIVATE LIMITED | 03-08-2024 11:19:50 | Registered with designated Agency / Authority | Disqualified |
| 4 | CYFUTURE INDIA PRIVATE LIMITED | 13-09-2024 22:48:51 | Offline upload | Disqualified |
| 5 | DEEPIJA TELECOM PRIVATE LIMITED | 13-09-2024 15:30:06 | Registered with designated Agency / Authority | Disqualified |
| 6 | EDGE BUSINESS SOLUTIONS PRIVATE LIMITED | 15-09-2024 18:34:24 | Registered with designated Agency / Authority | Qualified |
| 7 | FUSIONS GLOBAL SERVICES PRIVATE LIMITED | 15-09-2024 19:55:14 | Registered with designated Agency / Authority | Disqualified |
| 8 | GERMANIUM TECHNOLOGIES LIMITED | 23-09-2024 01:09:57 | Registered with designated Agency / Authority | Qualified |
| 9 | GTI INFOTEL PRIVATE LIMITED | 07-09-2024 16:04:56 | Registered with designated Agency / Authority | Disqualified |
| 10 | ILEADS AUXILIARY SERVICES PRIVATE LIMITED | 05-08-2024 13:01:14 | Start-up | Disqualified |
| 11 | INFONEO TECHNOLOGIES PRIVATE LIMITED | 02-08-2024 16:00:41 | Registered with designated Agency / Authority | Disqualified |
| 12 | KEY CARRIER MANAGEMENT SERVICE PRIVATE LIMITED | 05-08-2024 15:53:04 | Registered with designated Agency / Authority | Disqualified |
| 13 | MICA EDUCATIONAL COMPANY PRIVATE LIMITED | 23-09-2024 09:41:50 | Registered with designated Agency / Authority | Disqualified |
| 14 | ONE POINT ONE SOLUTIONS LIMITED | 05-08-2024 10:46:50 | Registered with designated Agency / Authority | Qualified |
| 15 | PATIO DIGITAL PRIVATE LIMITED | 05-08-2024 13:18:32 | Registered with designated Agency / Authority | Disqualified |
| 16 | PROLYNK NETWORK PRIVATE LIMITED | 14-09-2024 19:49:31 | MSE | Disqualified |
| 17 | RINGLINE CALL SYSTEM PRIVATE LIMITED | 05-08-2024 17:58:25 | Start-up | Disqualified |
| 18 | S M GROUP | 05-08-2024 14:44:27 | MSE | Disqualified |
| 19 | TECHNOTASK BUSINESS SOLUTIONS PRIVATE LIMITED | 05-08-2024 17:53:51 | Central / State PSUs | Disqualified |
| 20 | VISION PLUS SECURITY CONTROL PRIVATE LIMITED | 23-09-2024 08:52:11 | Offline upload | Disqualified |
| 21 | WE WIN LIMITED | 15-09-2024 11:29:02 | Registered with designated Agency / Authority | Disqualified |
Financial Evaluation
| S.No. | Seller Name | Offered Item | Total Price | Rank |
|---|---|---|---|---|
| 1 | GERMANIUM TECHNOLOGIES LIMITED | Item Categories : Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite | 34884850.00 | H1 |
| 2 | EDGE BUSINESS SOLUTIONS PRIVATE LIMITED | Item Categories : Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite | 57170932.00 | H2 |
| 3 | ONE POINT ONE SOLUTIONS LIMITED | Item Categories : Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite | 1264783000.00 | H3 |
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